Customer Relationship Management

It's no secret that next to your actual inventory, your most valuable asset is your customer base. Unfortunately, most stores don't know who their best customers are and how much they are spending. Now you can use Emforium's ALL-IN Software™ to strategically manage your client relationships. Build a loyal client database, send targeted communications and watch your sales grow.

With Emforium's ALL-IN Software™, you can:

• Be proactive with ideal gift suggestions for special occasions
  
• Choose eye-catching designs for various customer mailings
• Track all customer communications with a fully integrated email system
  
• Transform sales clerks into sales professionals
  
• Plan and manage successful special events
  
• Secure client loyalty and repeat business

View all items in your customer's "Jewelry Box", including:

• Everything on their wish list
  
• Items purchased for them or by them
• Pieces they have had repaired or appraised
  
• Any items they have brought into your store

Create comprehensive client profiles including their:

• Birthday
• Anniversary
  
• Hobbies
  
• Family members
  
• Friends
  
• Associations